Privacy Policy

Information We Collect

We collect different types of information depending on how you engage with our services. Some information you provide directly when reaching out or enrolling in our programs. Other data comes from your interactions with our website.

Personal Information You Provide

• Name, email address, and phone number when you contact us or sign up for newsletters
• Business details and financial analysis requirements during consultations
• Payment information when enrolling in learning programs or purchasing services
• Professional background and experience level to tailor program recommendations
• Communication preferences and feedback about our services

Information Collected Automatically

When you visit our website, we automatically gather certain technical information. This includes your IP address, browser type, device information, and pages you view. We use this data to improve site performance and understand how visitors navigate our content.

How We Use Your Information

We use collected information for specific purposes related to delivering our financial analysis services and educational programs. Here's what happens with your data:

• Responding to your inquiries about our industry financial analysis services
• Processing enrollment in learning programs scheduled for late 2025 and early 2026
• Sending relevant updates about program schedules, course materials, and industry insights
• Improving our website functionality and user experience based on usage patterns
• Fulfilling legal obligations and maintaining accurate business records
• Conducting internal research to enhance our educational offerings

Data Retention Periods

We keep your information only as long as needed for legitimate business purposes. Active client records are maintained throughout your engagement with our programs plus three years afterward for reference and compliance. If you've only made an inquiry without enrolling, we typically retain contact details for 18 months unless you request earlier deletion.

Financial transaction records are kept for seven years to comply with Australian taxation requirements. Once retention periods expire, we securely delete or anonymize your information so it can't be linked back to you.

Your Privacy Rights Under Australian Law

The Australian Privacy Principles give you specific rights regarding your personal information. You're not just a passive participant—you have control over your data.

How We Protect Your Data

Security isn't just a checkbox for us. We implement multiple layers of protection to safeguard your information from unauthorized access, alteration, or disclosure.

Our website uses SSL encryption for all data transmitted between your browser and our servers. Personal information is stored on secure servers with restricted access limited to authorized personnel who need it for their job functions. We regularly update security protocols and conduct vulnerability assessments to stay ahead of emerging threats.

Payment information processed through our site is handled by PCI DSS-compliant payment processors. We don't store complete credit card numbers on our systems—that sensitive data goes directly to secure payment gateways.

Sharing Information With Third Parties

We share your information only when necessary to deliver our services or comply with legal requirements. This includes:

• Payment processors for handling enrollment fees and service payments
• Email service providers to deliver program communications and newsletters
• Cloud storage providers who host our secure data systems (all Australia-based or compliant with Australian privacy standards)
• Legal and financial advisors when required for business operations
• Law enforcement or regulatory bodies if legally obligated to do so

All third-party service providers are contractually bound to protect your information and use it only for the specific purposes we've authorized. We don't grant them permission to use your data for their own marketing or other unrelated purposes.

International Data Transfers

We primarily store and process data within Australia. However, some of our technology providers operate cloud infrastructure that may involve international data transfers. When this occurs, we ensure appropriate safeguards are in place consistent with Australian privacy law requirements.

Any overseas disclosures are made only to countries with substantially similar privacy protections or under contracts that require equivalent data handling standards.

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to remember your preferences and analyze site usage. Essential cookies are necessary for basic functionality like maintaining your session as you navigate different pages.

Analytics cookies help us understand which content is most valuable to visitors and where people encounter difficulties on our site. You can disable cookies through your browser settings, though this may limit some website features.

Changes to This Privacy Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When significant modifications occur, we'll notify active clients via email and post the updated policy on our website with a new effective date.

Continuing to use our services after policy changes means you accept the updated terms. We encourage you to review this page periodically, especially before providing new personal information.

Children's Privacy

Our services target business professionals and aren't designed for individuals under 18. We don't knowingly collect personal information from minors. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.

Making a Privacy Complaint

If you believe we've mishandled your personal information or breached Australian privacy laws, you can lodge a complaint with us directly. We take complaints seriously and will investigate thoroughly.

Contact our privacy officer using the details below. We'll acknowledge your complaint within seven days and provide a detailed response within 30 days. If you're not satisfied with our response, you have the right to complain to the Office of the Australian Information Commissioner (OAIC).